Blog #2

As of now, I have met with my partner, Helen, three times. The second time we met was on October 15^th. On that day, Helen wanted to know about how to open an attachment in an email. I explained to her that all you have to do was click on the paperclip icon under the subject line of the email, but because she didn't have any emails in her inbox with something attached, she wrote my instructions down. Helen also expressed that she had been having trouble viewing something that she had downloaded from The Globe’s website. I asked her to show me what happened when she clicked to open it, and all that opened was a blank web browser page. I looked to me like when she had originally downloaded the file, something went wrong and that was what was prohibiting her from viewing the download. I suggested that we try downloading the file again. However, the Globe had featured the article at the beginning of the summer, and therefore Helen could not download it again. I suggested that she contact the Globe and explain what happened and see what they could do to help her. Helen then expressed an interest in knowing more about my laptop, because she said she was interested in purchasing one for herself. I explained to her what I know about it and told her that I would bring it the following week so she could see it herself.

            The next time I met with Helen was October 22^nd. On this day I brought my laptop so she could get a feel for typing on the keyboard and things like that. In order to get used to the keyboard, I opened a Word document so she could type something herself. This is what Helen came up with. As you can see, for the most part, Helen is a very proficient typer and got accustomed to typing on the keyboard quickly. Helen again asked me how she would open an attachment in an email and I suggested that before we met again I would send her an email with an attachment so I could show her how to do it instead of just explaining it.

           Both times that I've met with Helen, she has responded very quickly with what I teach her, and I think that writing down my descriptions helps her. What I have been teaching her relates to what we have done in class because recently we have been learning about downloading files and how they have to be saved in order to be opened correctly. Helen and I talked about this when she was having trouble opening the file she downloaded from The Globe.

Blog #1

The first time I met with my partner, Helen, was on Monday, October 1^st. She had a list of questions to ask me and tasks to accomplish, but she seemed to have misplaced it. Therefore, we didn’t do much because she couldn’t remember any of the things she wanted to ask me. The things we did get accomplished included adding and deleting a contact from her email, learning how to navigate around her gmail account, reinstalling the favorites bar to the top her Google Chrome browser, and adding and deleting favorites from her favorites bar. The entire session, she took notes so that she would be able to do these things on her own. After I taught her how to do each of these tasks, I undid them so that she could do them again herself using her notes, which she managed without any trouble. In this session, I learned that Helen is rather tech savvy and can take instructions well. I thought it was very smart of her to take her own note. Had I done them myself, she wouldn’t have been able to execute the tasks because it would have been in my words and not hers. Her notes consisted mainly of little pictures to help her remember where she was supposed to click. The tasks done in this session relate to what we have been learning in class because we have learned about different internet browsers, Google Chrome being one of them.