Since my last blog, we have switch residents at Brookhaven. My new resident's name is Nancy and she seems very nice. Her and her husband have recently bought a new mac and Nancy just needs some help with learning how to use it. She already has a iPad, so she knows the basics of how to use an Apple product, but making the change from a PC to a mac is confusing to her. The first time we met, Nancy and I pretty much just took some time exploring her now mac and she wanted to know how to make a new folder so she could organize her files. Nancy knew what she was doing, but she wasn't that confident so she just needed some reassurance. The next time we met, Nancy wanted help downloading Microsoft Office onto her computer so I walked her through how to do that. Then she wanted to see of she could open the iTunes store and log in, using the same account that she has on her iPad. since she stays logged into iTunes on her iPad, Nancy had forgotten her password, so I walked her through how to reset it by having an email sent.
The things that I have been working on with Nancy relate to what we have been learning in class because Nancy and I debated whether or not to download the newest version of Office, or stick with Office 2010.
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